THE HAUS RULES
Be decent. Do your work.
No slurs, no threats, no harassment, nothing sexual. No selling, no asking anyone for money, and never ask for someone's code or password. Report anything that isn't right: a person reads every report.
What happens if a rule is broken
A strike is a line the haus refused, a report the team upheld, or a limit crossed (far too many requests or messages at once).
- 3 strikes in a day: muted for 2 hours.
- The next mute in the same week: 12 hours.
- After that, in the same week: 24 hours.
- 6 takedowns in a week: the Deskhaus team looks at the account.
A mute stops chat, bubbles, door notes and board posts. It never touches your focus sessions, your coins, your streak or your office.
Think we got it wrong? Your panel in the haus has a button while you're muted, and it goes to a person. You can also tell us here.
Coins
Coins are for use inside the haus only. They can't be cashed out or moved to someone else.
Coin purchases are final once the coins reach your balance, unless the law where you live says otherwise. If you were charged twice, or you paid and no coins arrived, email hello@deskhaus.app within 14 days and we will put it right.
If you're having a hard time
Words about hurting yourself are never a strike and never a mute. You're not alone in this. Free, private support is one call or message away: findahelpline.com lists the lines in your country. If you're in danger right now, call your local emergency number.